System Requirements 

Cara PC Client

Supported Operating Systems

  • Windows 10 (Desktop mode)
  • 64 bit

Minimum Hardware Requirements

  • 1.8 GHz Pentium-class processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Note: ultra-wide monitors not supported

Recommended Presence Monitoring Limits

  • Busy lamp field (BLF) only: 250 extensions
  • BLF and Microsoft Teams Availability: 50 extensions

Note: Calendar based “Out of Office” state and publishing “In a call” status to Teams are Microsoft Graph API Beta features

Web Dialing Go Integrator Cara

Supported Versions

Browser Supported Versions Extension / Add-on
Google Chrome 86.X Telephone Number Detection 1.2.5
Mozilla Firefox (PC) 86.X Telephone Number Detection 1.2.5
Edge (PC) 87.X Telephone Number Detection 1.2.5
Opera (PC) 72.X Telephone Number Detection 1.2.6

Go Integrator v3 PC Client

Supported Operating Systems

  • Windows 10 (Desktop mode)
  • 64 bit

Minimum Hardware Requirements

  • 1.8 GHz Pentium-class processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Note: ultra-wide monitors not supported

Recommended Maximum Extensions

  • 50 Extensions

Web Dialing Go Integrator v3 (PC and MAC)

Supported Versions

Browser Supported Versions Extension / Add-on
Edge (PC) 87.X Telephone Number Detection 1.2.5
Google Chrome (PC and Mac) 86.X Telephone Number Detection 1.2.5
Mozilla Firefox (PC) 86.X Telephone Number Detection 1.2.5
Opera (PC and MAC) 72.X Telephone Number Detection 1.2.6
Safari(MAC) 11 Telephone Number Detection 1.2.6

Go Integrator v3 MAC Client

Supported Operating Systems

  • macOS Version 10.15:Catalina
  • macOS Version 10.14:Mojave
  • macOS Version 10.13:High Sierra
  • macOS Version 10.12:Sierra

Minimum Hardware Requirements

  • Mac with an Intel processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Recommended Maximum Extensions

  • 50 Extensions

Chrome Extension

Supported Operating Systems

  • Windows 10 (Desktop mode)
  • macOS
  • Chromebook

Supported Browsers

Google Chrome

Recommended Maximum Extensions Supported

Up to 500 extensions

Supported Operating Systems

  • Windows 10 (Desktop mode)
  • 64 bit

Minimum Hardware Requirements

  • 1.8 GHz Pentium-class processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Recommended Maximum Extensions Supported

  • Up to 250 extensions

Note: By default, Call Forward and DND are not supported by Go TAPI. Please contact your supplier if support for these features is required.

Supported Operating Systems

  • Windows 10 (Desktop mode)
  • 64 bit

Minimum Hardware Requirements

  • 1.8 GHz Pentium-class processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Supported Operating Systems

  • Windows 10 (Desktop mode)
  • 64 bit

Minimum Hardware Requirements

  • 1.8 GHz Pentium-class processor
  • Full HD (1080P) display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Networking Requirements

  • API TCP port 9000
  • Browser mirror by default port 8080

For AWS/Azure instances you must open the relevant port on the AWS/Azure firewall as well

CRM Integrations

Over 300 supported applications – Visit the CRM Viewer

Add Contact New Feature

With the new Add Contact feature, Cara users can publish customer contact information quickly and easily into any integrated address books, or copy from one address book to another

Preferred Device

Users can select which connected device they would like to use to make or receive calls

Latest Integrations

8 new additions to our supported CRM applications! Check the recently added

Integration Features

Learn about the different CRM integration features

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