System Requirements 

This page covers the requirements, limits, and supported operating systems for Go Integrator Cara.

Cara PC Client

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows Server 2019 Desktop Experience Edition 
  • Windows 11 
  • Windows 10 (1809 or higher)

Minimum Hardware Requirements

  • 1.8 GHz Pentium-class processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Note: ultra-wide monitors not supported

Recommended Presence Monitoring Limits

  • Busy lamp field (BLF) only: 250 extensions
  • BLF and Microsoft Teams Availability: 50 extensions

Note: Calendar based “Out of Office” state and publishing “In a call” status to Teams are Microsoft Graph API Beta features

Web Dialing Go Integrator Cara

Supported Versions

Browser Supported Versions Extension / Add-on
Google Chrome 86.X Telephone Number Detection 1.2.5
Mozilla Firefox (PC) 86.X Telephone Number Detection 1.2.5
Edge (PC) 87.X Telephone Number Detection 1.2.5
Opera (PC) 72.X Telephone Number Detection 1.2.6

Citrix and Terminal Services

Windows Terminal-App-V

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows Server 2019 Desktop Experience Edition 
  • Windows 11 
  • Windows 10 (1809 or higher)

32bit and 64bit variants are supported unless stated otherwise 

Windows Terminal–Remote Application

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows Server 2019 Desktop Experience Edition 
  • Windows 11 
  • Windows 10 (1809 or higher)

32bit and 64bit variants are supported unless stated otherwise 

Citrix–Application virtualization

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows Server 2019 Desktop Experience Edition 
  • Windows 11 
  • Windows 10 (1809 or higher)

Citrix–Session virtualization/Standard Terminal Services

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows Server 2019 Desktop Experience Edition 
  • Windows 11 
  • Windows 10 (1809 or higher)

CRM Integrations

Over 300 supported applications – Visit the CRM Viewer

Add Contact New Feature

With the new Add Contact feature, Cara users can publish customer contact information quickly and easily into any integrated address books, or copy from one address book to another

Preferred Device

Users can select which connected device they would like to use to make or receive calls

Latest Integrations

8 new additions to our supported CRM applications! Check the recently added

Integration Features

Learn about the different CRM integration features

Stay up to date

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