This page covers the requirements, limits, and supported operating systems for Go Integrator Cara.
Go Integrator Cara PC client
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
Minimum Hardware Requirements
- 64 bit Intel or AMD Processor
- SVGA display
- 2GB Memory
- 1GB free hard drive space
- Network adapter connected to a TCP/IP network
- Keyboard and mouse
Note: ultra-wide monitors not supported
Recommended Presence Monitoring Limits
Busy lamp field (BLF) only: 250 Extensions
BLF and Microsoft Teams Availability: 50 extensions
Note: Calendar based “Out of Office” state and publishing “In a call” status to Microsoft Teams are Microsoft Graph API Beta features.
When a user presence changes in Microsoft Graph, because the Teams client uses poll mode, it will take a few minutes to update the presence status.
Web Dialing Requirements
| Browser | Supported Version | Extension / Add-on |
| Edge (PC) | 87.X | Telephone Number Detection 1.2.5 |
|---|---|---|
| Google Chrome (PC | 86.X | Telephone Number Detection 1.2.5 |
| Mozilla Firefox (PC) | 86.X | Telephone Number Detection 1.2.5 |
| Opera (PC) | 72.X | Telephone Number Detection 1.2.6 |
Go Integrator Cara Mac Client
Supported Operating Systems
- macOS Version 12: Monterey
Minimum Hardware Requirements
- Mac with Intel Processor or Apple Silicon M Chip
- SVGA Display
- 2GB Memory
- 1GB free Hard Drive space
- Network Adapter connected to a TCP/IP Network
- Keyboard and Mouse
Recommended Maximum Extensions
- 50 Extensions
Citrix and Terminal Services
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
32bit and 64bit variants are supported unless stated otherwise. This information is relevant for Windows Terminal-App-V and Windows Terminal-Remote Application.
Please note: Softphone and API are not supported in thin client environments
Citrix–Application virtualization
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
Citrix–Session virtualization/Standard Terminal Services
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)