This page covers the requirements, limits, and supported operating systems for Go Integrator Cara.

Go Integrator Cara Windows client

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows 11
  • Windows 10 (1809 or higher)

Minimum Hardware Requirements 

  • 64 bit Intel or AMD Processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse

Note: ultra-wide monitors not supported

Recommended Presence Monitoring Limits

Busy lamp field (BLF) only: 250 Extensions

BLF and Microsoft Teams Availability: 50 extensions

Note: Calendar based “Out of Office” state is a Microsoft Graph API Beta feature.

User presence changes in Microsoft Teams client can sometimes take a few minutes to update since the Teams client uses poll mode to refresh the Availability status from other sources.

Web Dialing Requirements

BrowserSupported VersionExtension / Add-on
Edge (PC)87.XTelephone Number Detection 1.2.5
Google Chrome (PC86.XTelephone Number Detection 1.2.5
Mozilla Firefox (PC)86.XTelephone Number Detection 1.2.5
Opera (PC)72.XTelephone Number Detection 1.2.6

Go Integrator Cara macOS client

Supported Operating Systems

  • macOS Version 14: Sonoma
  • macOS Version 13: Ventura

Minimum Hardware Requirements

  • Mac with Intel Processor or Apple Silicon M Chip
  • SVGA Display
  • 2GB Memory
  • 1GB free Hard Drive space
  • Network Adapter connected to a TCP/IP Network
  • Keyboard and Mouse

Recommended Maximum Extensions

  • 50 Extensions

Citrix and Terminal Services

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows 11 
  • Windows 10 (1809 or higher)

32bit and 64bit variants are supported unless stated otherwise. This information is relevant for Windows Terminal-App-V and Windows Terminal-Remote Application.

Please note: Softphone and API are not supported in thin client environments

Citrix–Application virtualization

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows 11 
  • Windows 10 (1809 or higher)

Citrix–Session virtualization/Standard Terminal Services

Supported Operating Systems

  • Windows Server 2022 Desktop Experience Edition
  • Windows 11 
  • Windows 10 (1809 or higher)