System Requirements
This page covers the requirements, limits, and supported operating systems for Go Integrator Cara.
Cara PC Client
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
Minimum Hardware Requirements
- 1.8 GHz Pentium-class processor
- SVGA display
- 2GB Memory
- 1GB free hard drive space
- Network adapter connected to a TCP/IP network
- Keyboard and mouse
Note: ultra-wide monitors not supported
Recommended Presence Monitoring Limits
- Busy lamp field (BLF) only: 250 extensions
- BLF and Microsoft Teams Availability: 50 extensions
Note: Calendar based “Out of Office” state and publishing “In a call” status to Teams are Microsoft Graph API Beta features
Web Dialing Go Integrator Cara
Supported Versions |
|||
| Browser | Supported Versions | Extension / Add-on | |
|---|---|---|---|
| Google Chrome | 86.X | Telephone Number Detection 1.2.5 | |
| Mozilla Firefox (PC) | 86.X | Telephone Number Detection 1.2.5 | |
| Edge (PC) | 87.X | Telephone Number Detection 1.2.5 | |
| Opera (PC) | 72.X | Telephone Number Detection 1.2.6 | |
Citrix and Terminal Services
Windows Terminal-App-V
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
32bit and 64bit variants are supported unless stated otherwise
Windows Terminal–Remote Application
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
32bit and 64bit variants are supported unless stated otherwise
Citrix–Application virtualization
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
Citrix–Session virtualization/Standard Terminal Services
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
Add Contact New Feature
With the new Add Contact feature, Cara users can publish customer contact information quickly and easily into any integrated address books, or copy from one address book to another
Preferred Device
Users can select which connected device they would like to use to make or receive calls