Release Notes
Go Integrator Cara technical documentation will be produced and distributed alongside the launch of each software update.
Last updated: 05 November 2021
Release Notes |
|||
| Version | Build | Update | |
|---|---|---|---|
| 4.1.3 | 2320 | Improvement to handling new access code templates for the purpose of preparing to upgrade to version 4.2 | |
| 4.1.3 | 2320 | Resolved issue with Legacy add-ins which caused the client to stop working during calls | |
| 4.1.0 | 851 | Changed Preferred device so that the default device is the Primary one | |
| 4.1.0 | 1182 | Ringing sound now plays for inbound call on Softphone | |
| 4.1.0 | 1182 | Tray Menu/App Bar tooltip and view header inconsistencies | |
| 4.1.0 | 1182 | Added support for Cisco Token based login method | |
| 4.1.0 | 1182 | Softphone > Connected call shows two preview windows | |
| 4.1.0 | 1182 | Added the ability to choose the phone field from the ‘Quick Create’ button on the preview window | |
| 4.1.0 | 1182 | Using Enter in AppBar Calls tab now is used to make a call | |
| 4.1.0 | 1182 | Implemented subscription clean up to kill any “unwanted” active subscriptions after a set period – the default is 180 seconds | |
| 4.1.0 | 1182 | Fixed issue where ACD /Call Centre unavailable codes were not being loaded | |
| 4.1.0 | 1182 | Fixed: Client with Softphone enabled does not appear to detect network outages | |
| 4.1.0 | 1182 | Resolved Google Contacts – No contacts shown when searching address book | |
| 4.1.0 | 1182 | Removed the words “Virtual subscriber” from Presence when a device can’t be monitored by XSI | |
| 4.1.0 | 1182 | Improved error message when failing to login on Xsi / Cti | |
| 4.1.0 | 1182 | Agent Availability state is incorrect if set outside of the Broadworks platform on login | |
| 4.1.0 | 1182 | Fixed: App Bar options have font case inconsistencies | |
| 4.1.0 | 1182 | Improvements made to Call History – AppBar only | |
| 4.1.0 | 1182 | Resolved the ability to redial international calls if you don’t have a DDI | |
| 4.1.0 | 1182 | Resolved Outlook ‘add contact’ ‘Save and Edit’ not popping the contact in edit mode | |
| 4.1.0 | 1182 | Resolved Outbound Calls with UC One a preferred device | |
| 4.1.0 | 1182 | Added tooltip for send digits on Preview Window | |
| 4.1.0 | 1182 | Resolved error message shown when deleting CRM integration | |
| 4.1.0 | 1182 | Resolved error message shown when deleting CRM integration | |
| 4.1.0 | 1182 | Resolved Microsoft Teams incorrect presence status for away | |
| 4.1.0 | 1182 | Removed non-working events: Configuration-> Custom Events->Availability and Session events | |
| 4.1.0 | 1182 | Resolved Login > Advanced – ‘Ignore invalid certificates’ doesn’t retain its disabled state between logins | |
| 4.1.0 | 1182 | AppBar – The “Toolbar” button now acts as a toggle, to show/hide the Toolbar | |
| 4.1.0 | 1182 | Resolved setting Outcomes via CTI causes a 5000 timeout error (HTTPs is fine) | |
| 4.1.0 | 1182 | Improved speed of downloading the device profiles | |
| 4.1.0 | 1182 | Fixed: Sip SendOptions bug on Broadsoft | |
| 4.1.0 | 1182 | Resolved Screen reader taking focus from keyboard to mouse pointer | |
| 4.1.0 | 1182 | Presence – Simplified grouping when not possible | |
| 4.1.0 | 1182 | Improved error message when trying to unlock a new CRM that fails (for license reasons) | |
| 4.1.0 | 1182 | Resolved: Recent calls in tray menu doesn’t build until Call History is shown | |
| 4.1.0 | 1182 | When in Large Directory Mode, a peer now only appear once in search results, even if they are a “favorite” | |
| 4.1.0 | 1182 | Fixed: Tray menu ACD translation issues | |
| 4.1.0 | 1182 | Improved error message when adding a PPL contact with mandatory Phone field not set | |
| 4.1.0 | 1182 | Softphone – Does not detect network up (Stays Grey) | |
| 4.1.0 | 1182 | Resolved Toolbar shows Queue DDI rather than (my own number) – ‘Make outgoing calls as |
|
| 4.1.0 | 1182 | Removed non-possible Consult action from Bluetooth device | |
| 4.1.0 | 1182 | Several changes to the AppBar (based on user feedback) | |
| 4.1.0 | 1182 | Resolved netsapiens UK accounts not being detected as UK | |
| 4.1.0 | 1182 | When switching to AppBar Help page, now changed the focus to go to the Search text box | |
| 4.1.0 | 1182 | Fixed: App Bar options have naming inconsistencies | |
| 4.1.0 | 1182 | Fixed: App bar mode: Call History > no tooltips when unpinned | |
| 4.1.0 | 1182 | Now supports searching via extension number using Xsi devices | |
| 4.1.0 | 1182 | Implemented support to use YahooId for teams integration | |
| 4.1.0 | 1182 | Resolved Automatic Call activity logging saving the call log twice when preferred device set to softphone | |
| 4.1.0 | 1182 | Allows support for simple XSI mode – providing support for only “Simple XSI device” | |
| 4.1.0 | 1182 | Resolved Recent Menu building on startup and won’t show correctly until the user opens the Call History window | |
| 4.1.0 | 1182 | Widened “New contact” Dropdown in Search from Appbar | |
| 4.1.0 | 1182 | Presence – Peers – when we see the peer is on a call to an external number it now uses the CRM type searching to resolve it to a name | |
| 4.1.0 | 1182 | Resolved conference setup call on Xsi Http causes an error message | |
| 4.1.0 | 1182 | Added feature for static monitor of search results when in Large Directory mode – affects Presence and Tray search | |
| 4.1.0 | 1182 | Further refinements to Large Directory mode searching on XSI | |
| 4.1.0 | 1182 | Implemented Large Directory Mode threshold parameter to be set | |
| 4.1.0 | 1182 | Fixed: Toolbar icons obscured/missing after changing language | |
| 4.1.0 | 1182 | Changed the order of CRMs in Configuration so that the new “Venus” integrations appear first in the list | |
| 4.1.0 | 1182 | Improved display order of Integration list – now using display name sort order | |
| 4.1.0 | 1182 | Pressing enter/carriage return after typing search parameters in Presence no longer clears your search parameters | |
| 4.1.0 | 1182 | Added support for email address to the Add Contact form | |
| 4.1.0 | 1182 | The error “Call center feature is missing” has been converted to a warning instead (it’s not an error) | |
| 4.1.0 | 1182 | Now forces a refresh of Call Settings when AppBar tab (Call Settings) is re-opened | |
| 4.1.0 | 1182 | Further Dutch language translation fixes | |
| 4.1.0 | 1182 | Resolved XSI problems still with AgentState | |
| 4.1.0 | 1182 | Fixed: problems detecting self in Presence peer list | |
| 4.1.0 | 1182 | Tray icon tip now shows the same text as the Session Control | |
| 4.1.0 | 1182 | Translation: Toolbar > Translations – English button text and undersized buttons | |
| 4.1.0 | 1182 | Fixed: Presence – When on a call, ‘make call’ is shown when you hover over a user sub-menu | |
| 4.1.0 | 1182 | Softphone doesn’t resume after Windows sleep | |
| 4.1.0 | 1182 | Added a new ACD page (when the user has “ACD” controlled feature) to the AppBar and Tray menu | |
| 4.1.0 | 1182 | AppBar on the Right side of screen has bad width when you dock it (Problem for multiple displays only) | |
| 4.1.0 | 1182 | Salesforce: Resolved “Phone Activities” not being available | |
| 4.1.0 | 1182 | Fixed: Microsoft Teams – Presence status differences ‘On a call’ & ‘In a call’ | |
| 4.1.0 | 1182 | Unhandled Exception error when changing language with Toolbar visible | |
Add Contact New Feature
With the new Add Contact feature, Cara users can publish customer contact information quickly and easily into any integrated address books, or copy from one address book to another
Preferred Device
Users can select which connected device they would like to use to make or receive calls, including the embedded Cara Softphone or changing the device to MS Teams