Go Operator enables the user to easily control their handset with the click of a mouse with Make call, Answer call, or Transfer call

Webpage dialing, clipboard, TAPI, and application dialing are just some of the possible dialing techniques available

Address book allows a user to simultaneously search the contact directories of all integrated business applications and call or pop a contact from the results

Screen popping allows a CRM contact record associated with an inbound caller’s number to be opened simply by clicking an icon shown in the preview window

Call History window contains a list of a user’s recent calls and allows the user to Call back or Pop contact record

“Auto” tab will auto-populate the “Recent” section with a list of extensions that have been assigned to the same department as the called extension,
The Auto tab will show caller preview data for an integrated CRM and a customized greeting linked to the dialed DID number

Use a wallboard type view to check if co-workers are available to take a call, are already on a call, are set as DND or if call forward has been set,

Set up personal Presence tabs and configure Go Operator to present the tab when a call to a selected DID number is received