Go Integrator CE (GI-CE) is an extension for the Google Chrome browser providing a feature set similar to the Go Integrator desktop client.
GI-CE is a lightweight, easy to install (and update) version of Go Integrator designed for users who predominantly work in a browser environment. It offers the same feature set and interface across PC, Mac and Chromebook (intel based) platforms.
Features
Call Control
Go Integrator Chrome Extension enables the user to easily control their handset with the click of a mouse, Make call, Answer call, or Transfer call
Click-to-dial
Web pages can be scanned for telephone numbers and, when found, they are turned into hyperlinks to make dialing easy, Go Integrator CE can be configured to provide dialing directly from many web-based CRM packages
Address Book
Address book allows a user to simultaneously search the contact directories of all integrated business applications and call or pop a contact from the results
Screen Pop
Screen popping allows a CRM contact record associated with an inbound caller’s number to be opened simply by clicking an icon shown in the preview window
Call History
Call History window contains a list of a user’s recent calls and allows the user to Call back or Pop contact record
Presence Window
Go Integrator CE Presence provides a quick way to check the availability of your co-workers, accessible from the tray menu
Integrations
Link your CRM or business database with your telephone system to know who is calling and to quickly get their details on screen
Recent Calls
Go Integrator CE has a recent calls and a call history list
Learn About Our Other Products
Add Contact New Feature
With the new Add Contact feature, Cara users can publish customer contact information quickly and easily into any integrated address books, or copy from one address book to another
Preferred Device
Users can select which connected device they would like to use to make or receive calls, including the embedded Cara Softphone or changing the device to MS Teams